An instrumented monitoring buoy riding a light swell in open water

Send the water, the season and the cost.

Four things get us to a useful answer: the water body, what goes wrong in it, the weeks it goes wrong, and what those weeks cost. What comes back is a site read on that water, not a brochure about a boat. And what a site read leads toward is a subscription that runs continuously — not a boat you call when the beach shuts.

Before you write

What a good situation report looks like.

It is not a specification. Two paragraphs from someone who knows the water beats a formal brief from someone who does not.

Be clear about what this form starts, because it is not a booking. Nobody here is dispatched. A licensed service operator takes on your zone and works it continuously, in the quiet months as well as the ugly ones, on the plain reasoning that a load which is never allowed to build never has to be broken. That is the arrangement a site read is written toward.

It is also why timing matters more than most buyers expect. Come to us while the water is still behaving and the service is simply running when your worst weeks arrive. Come to us with an event already formed and the same capability has to be assembled at emergency prices — vessels, gas and accredited crew found at short notice, consent chased while a beach sits closed. Assembly runs in weeks. A bloom runs in days.

If you would rather send it as an email with an attachment, write to us instead and say the same things — the form is a convenience, not a gate.

Where it is, roughly how big, and what it is used for. A bay, an intake approach, a lagoon, a reservoir, a stretch of shoreline.

Blooms, oxygen crashes, fish kills, fouled intakes, closed beaches, odor, discolored water. Whatever you would say to a colleague.

The weeks or months your exposure peaks in. The service runs through the year regardless; this tells us when it has to be hardest.

Lost harvest, throttled plant, canceled bookings, remediation spend, membrane replacement brought forward, staff time. An order of magnitude is enough.

What you have already tried, what data you hold, who else is involved, what your deadline is.

We use what you send to answer you. It is not added to a marketing list and it is not passed to anyone outside the program team.

The exchange

What comes back, and who it is written for.

Every read settles the same question: whether this is the right instrument for that water. What changes is the desk it lands on, and therefore what it has to answer first.

What a site read contains, by the kind of organization asking for it
If you are What the read contains
A ministry or a national program A staged assessment of that coast: the sectors exposed, the documented event history for those waters, the volumes actually treatable, where a calibration phase would sit, the verification and reporting arrangement, and the counterparty structure a program that size would use. A named program lead, in writing, before anything is contracted.
A port authority or a utility Which of your duties one treatment stage can carry, and which belong to another trade. The limits for your receiving water and the reporting line to your regulator, settled before anything runs. The zone boundary in writing. And the comparison your finance director will ask for: a standing subscription set against what you currently spend absorbing the same problem after it arrives.
A desalination operator Your approach water read as a service zone rather than as a plant problem: the event history for that stretch of coast, what a calibration phase would measure and against which parameters, the gas plan and hull count that zone implies, and the lead time to be in position before October rather than during it. No throughput figure for your intake until somebody has read that water.
A resort group or an aquaculture operator Whether in-water work moves the number you care about, and by how much it plausibly would not. The trigger table worth laminating before the bloom season starts. What an ongoing subscription commits you to, what the minimum period does, and the two grounds on which you can end it. The closure decision stays with your health authority, where it belongs.
An investor or a development financier The document register, item by item, with the issuing body against each: Florida permit FLOA00062 and the two Florida organizations that documented it independently, the NCCOS validations and whose equipment they tested, and the completed NOAA CRADA as our own account of our own work — plus where the research went afterward, which is Arizona State University, MEDRC and more. Then the staging discipline, and who holds the second copy of the record.

Whichever row is yours, the documents behind a program is the same register, already public.

What follows

Four stages, and you hold the gate on each.

  1. This form Ten minutes, no data pack, no commitment. The only stage that asks nothing of you.
  2. The site read What the available evidence says about that water, whether this platform suits it, and where the uncertainty sits. Sometimes the useful answer is that your problem belongs to a different trade, and you will get that answer too.
  3. The calibration phase A bounded demonstration area on your own water, with viability parameters agreed in writing beforehand. This is where a claim becomes a measurement, and where a result that misses is a legitimate outcome rather than an argument.
  4. The subscription The agreed outcomes for your zone, delivered by a licensed service operator and held year round, gases and augments included, with local scientific oversight on the same live data the crew reads and stop authority written into the agreement. There is no end date on it. There are two ways out of it, and both of them are yours to use: performance outside spec, or dissatisfaction of any kind once the minimum period has run.

Questions we get first

Before you send it

What happens after I send this?

A person who has read water like yours replies. Not an autoresponder, and not a salesperson working from a template.

If the answer is that this is the wrong instrument for your problem, that is what you will be told, in week one rather than in month six.

What if I do not have the data yet?

Send it anyway. Depth profiles and water-quality history help enormously, but the description matters more than the dataset.

If the only thing you know is that the bay goes bad in August and the hotels complain, that is a real starting point and we can work from it.

Are we signing up for one bad summer or for something ongoing?

Ongoing. A licensed service operator takes the zone and works it all year, because the loading that produces your bad summer keeps arriving in every other month as well. Holding it down is the cheap job. Meeting it after it has built is the expensive one, and that gap is why this can be sold at the value it is.

Two grounds end a subscription and there are no others. Performance outside the agreed spec is the first. The second is you, once the minimum period has been served, deciding you are not satisfied — for a reason you feel like explaining or one you do not.

The systems themselves are licensed from our parent, Sophia Delta, and they are neither sold nor rented. What you subscribe to is the condition of your water, agreed in advance and then held there.

Who sees what I send?

The program team who will answer it. It does not go to a marketing list, a CRM sequence or a third party. If a site read leads anywhere, the oversight arrangements are set out in writing before anything goes in the water.